Injured Workers
Our mission when handling claims is to get you back to health and back to work. Our knowledgeable, responsive team will work with you, your employer and your medical providers to make the claim process easy to understand.
Claims Process
Report
When an injury happens, the first step is to report the claim to our team. Call 877-497-2637 or use our online tool to report. If this is a medical emergency, call 911.
Connect
If you call to report, you’ll have the opportunity to speak live with an emergency-trained physician. We can also help you find a doctor or pharmacy in our network.
Proceed
From here, the process looks a bit different for everyone. You’ll receive your claim kit via mail or email and our team will stay connected to make sure you’re aware of any additional steps.
Claimant Guide
Make sure to read our Claimant Guide (also available en español). It covers key information you should know, like where to find your adjuster’s contact information, the claim lifecycle and the basics of the workers compensation claim process.
GLOSSARY