Medical Providers
All the info you need to submit documentation, get a status and more.
Submit bills online
Submitting bills is easy with electronic bill submission (ECS). We work with Jopari and Mitchell Bill Review to manage medical billing online. Here's how to get started.
Enroll in Jopari Remittance Gateway
Register to receive payments electronically and access bill status information.
Submit bills electronically & view status
Our Jopari payer ID is J1523.
All bills must be submitted on CMS 1500 or UB04 forms with supporting medical documentation.
View EOB/EOR/EPP documents
Explanation of Benefits (EOB), Explanation of Review (EOR) or Explanation of Provider Payment (EPP) documents are sent along with payments. View or print these documents through the Jopari portal.
Reconsideration and Appeals
If you have questions about an EOB/EOR/EPP, please contact Mitchell Bill Review at 800-732-0153 prior to submitting a reconsideration.
Get Bill Status
Finding the status of a bill you’ve previously submitted is easy using our online portal. Can’t find what you’re looking for? You can also connect with our team.
Alternative Bill Submission
Format correctly
All bills must be submitted on CMS 1500 or UB04 forms with supporting medical documentation.
Submit via email
Send bills to [email protected]
Submit via mail
BerkleyNet
P.O. Box 14817
Lexington, KY 40512
Resources for Medical Providers
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Explanation of Review or Provider Payment (EOR/EPP)
Explanation of Review (EOR) or Explanation of Provider Payment (EPP) documents are sent along with payments. View or print these documents by accessing ECHO Health’s Provider Payments Portal.
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Medical Bill Review
Our review process is handled by Mitchell Bill Review. For questions, call the support line at 800-732-0153.
Make sure to have your claim number or claimant name ready with the date of injury, date of service and charge amount.
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Reconsideration and Appeals
You may submit reconsideration requests using the same mailing or email address as regular bills.
To submit a corrected claim for reconsideration, the bill must be labeled “Reconsideration” with a copy of the original Explanation of Review (EOR) and any supporting documentation.
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California Medical Providers
All requests for authorization (RFA) should be sent to:
[email protected] (Email)
855-287-4028 (Fax)
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QuicRemit Virtual Cards
All medical bill payments are issued through ECHO Health’s healthcare payment solutions. For questions in processing a QuicRemit virtual card payment, contact QuicRemit’s customer service at 877-705-4230, Monday – Friday from 8 AM – 6 PM EST.
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EFT Payments
For questions regarding EFT payments, EFT enrollment or paper checks, please contact ECHO Health at 888-834-3511.