Medical Providers

Explanation of Review (EOR) or Explanation of Provider Payment (EPP) documents are sent along with payments. View or print these documents by accessing ECHO Health’s Provider Payments Portal.

Our review process is handled by Berkley Mitchell International Bill Review. For questions, call the support line at 800-732-0153.

Make sure to have your claim number or claimant name ready with the date of injury, date of service and charge amount.

Multiple status requests should be emailed to [email protected]

You may submit reconsideration requests using the same mailing or email address as regular bills.

To submit a corrected claim for reconsideration, the bill must be labeled “Reconsideration” with a copy of the original Explanation of Review (EOR) and any supporting documentation.

All requests for authorization (RFA) should be sent to:

[email protected] (Email)

949-404-5825 (Fax)

All medical bill payments are issued through ECHO Health’s healthcare payment solutions. For questions in processing a QuicRemit virtual card payment, contact QuicRemit’s customer service at 877-705-4230, Monday – Friday from 8 AM – 6 PM EST.

For questions regarding EFT payments, EFT enrollment or paper checks, please contact ECHO Health at 888-834-3511.