Medical Providers
All the info you need to submit documentation, get a status and more.
Submit a Bill
Electronic bill submission through Jopari is the fastest and most efficient way to securely submit bills and receive payment.
BerkleyNet Payer ID: J1523
In Jopari, you can view and download the Explanation of Benefits (EOB), Explanation of Review (EOR), or Explanation of Provider Payment (EPP). They are also sent along with payments.
Log In
Access the Jopari portal.
Submit Bill
Use Payer ID J1523 and include required documents.
Before You Submit
All of these are required for bill submission.
Claimant name
Complete claim number
Provider name & billing address
Provider tax ID
Supporting medical records
CMS-1500 or UB-04
W-9 Form
Alternative Bill Submission
Submit via mail
BerkleyNet
P.O. Box 14817
Lexington, KY 40512
Check Bill Status
Use our Med Bill Lookup Tool to view bill status, EOBs/EORs, payment details, and more. No login required.
Processing Timeline
Understanding the typical billing timeline can help set expectations.
Bill Intake
Up to 7 business days
Bill intake and visibility in the Med Bill Lookup Tool.
Processing
Up to 25 days
Total processing time (submission through payment issuance).
Payment Issued
Payment is issued.
Paper Check Delivery
Up to 15 additional days
For delivery after issuance.
Payment Information
Get paid faster with electronic payments. Receive payments and remittance information electronically through Jopari.
EFT / ACH Recommended
Direct deposit to your bank account.
Fastest payment option
Secure electronic payments
Remittance information included
Questions?
ECHO Health
QuicRemit Virtual Card
Receive payment through a secure virtual card.
Electronic payment option
No paper check required
Easy payment processing
Questions?
QuicRemit
Paper Check
Prefer traditional payment delivery.
Mailed after payment issuance
Available as an alternative payment method
Allow additional delivery time
Questions?
ECHO Health
Bill Review & Reconsiderations
Questions about a bill review or payment outcome? We're here to help.
Bill Review
Questions about a denial, reduction, pricing, or information on your EOR? Contact the Mitchell bill review team.
Mitchell (an Enlyte Company)
Have the following available when calling:
Claim number
Claimant name
Date of injury
Date of service
Charge amount
Reconsideration
If you believe a bill was processed incorrectly after reviewing your EOR and speaking with Mitchell, you may submit a reconsideration.
Submit one PDF that includes:
Bill marked "Reconsideration" on the first page
Copy of EOB/EOR
Any supporting documentation
Email your request to:
Allow up to 15 business days for reprocessing.
Review Your EOR Before Taking Action
Many payment, denial, and bill review questions can be answered by reviewing your Explanation of Review (EOR).
- Payment details
- Bill review adjustments
- Denial explanations
- Reimbursement details
California Medical Providers
All requests for authorization (RFA) should be sent to:
- [email protected]
- 336-605-7598 (Fax)
Need Help?
We're here to help with any questions you may have.
Bill Status & EOBs
Questions about bill status, EOB/EORs, or denial explanations, use our Med Bill Lookup tool. No login required.
Bill Review
Questions about bill review or denial explanations, contact our Mitchell team.
Payment Questions
Questions about payments, EFT, or remittance, contact our Jopari team.
Claim Status
Questions about claim representative contact information and claim status, use our Quick Service & Chat tool.