The Critical Role of Prompt Claims Reporting

TLDR: Don't wait. Report any work-related injuries immediately to ensure your employees receive the best care and to keep your costs down. 

Your employee gets the guidance and care they need quickly.

• Immediate Medical Care: Quick reporting ensures employees receive the necessary care promptly, with 24/7 access to emergency physicians specializing in work-related injuries.
• Leverage telehealth visits for efficiency: Using telehealth for injury reporting has shown that 78% of visits are resolved without in-person consultations, and 72% of employees return to work after their visit*.

We specialize in managing care and helping people get back to health and back to work. Our nurse case management team triages every reported injury to determine if a nurse can provide a positive impact. Our best-in-class provider network ensures most injured workers can be conveniently treated in-network.

Better financial outcomes

• Lower claim costs can result in lower future costs 

  When the team can begin triaging a claim quickly, we can help the injured worker find the necessary care, and provide the appropriate resources for the best outcomes. This helps to mitigate the overall cost of a claim, which will impact your experience modifier (and in turn, your future policy premiums). In short, reducing the cost of individual claims can mitigate the cost of your future insurance expenses. 

• Immediate investigation can identify other parties at fault

  When a claim is reported right away, the claim representative can begin the initial investigation, gather the facts of the injury, and work to preserve any key evidence. This can make a significant difference when other parties are at fault.

Sources:
*From our partners at MedCall